Torque and Chrome

Where may I obtain servicing, for a thirty-five-year-old, Craftsman torque wrench.?

I have had no luck with any of the Sears stores, including "Sears Hardware", or "Sears Servicing". Please Note: The question, has nothing to do with the viability of repair, only where repair may be had. I also thought, all Craftsman hand tools had a lifetime guarantee. However, when I brought it in, for replacement or repair, the store clerk checked the warranty on a new one; it was one year. I realize, now, it doesn't mean, mine only had a one year guarantee.

Public Comments

1. Buy a new one.
2. sometimes it's just better to hang it on the wall and move on..
3. I,m not sure I would trust a 35 year old torque wrench to be accurate anyway, just buy a new one and hang up the old girl.
4. I will have to agree with others here. You are better off getting an new one. Do you really trust torque wrench that has been serviced? I use torque wrench for engine components, and driveshaft mounting bolt. The last thing I need is using a inaccurate tool, put things together and finding out that torque value I used is inaccurate.
5. If you can find a place to ahve it repaired, don't be surprised if the repair costs as much or more than a replacement
6. Craftsman should replace this tool for you. I thought that was the policy for all craftsman hand tools. We used to take in screw drivers with broken handles all the time. If the stores are giving you trouble contact Craftsman directly, make a big stink of it and see what happens.
7. I would think they would replace it free of charge, they do all my tools that broke.
8. THAT'S BS I WORKED AT A SEARS STORE A FEW YEARS AGO AND WE REPLACED ALL HAND TOOLS INCLUDING TORQUE WRENCHES. NOW IF YOU ARE TALKING CALABRATION THATS A DIFFERENT STORY.
9. All non-mechanical (i.e. no moving parts) hand tools by Craftsman have a lifetime warranty. Examples are wrenches, sockets, screwdrivers, etc. Some mechanical tools also have that warranty. Examples are ratchets and ratcheting wrenches. A torque wrench isn't considered a tool. Its a measuring device. Due to its nature, they usually only carry a one or two year service life (warranty). A torque wrench that old probably isn't a viable repair to be made. Just to be safe, before you do anything else, you need to call the customer service line and have them check the model number to see if it had a lifetime warranty or not, though my experience says it doesn't. Their number is 1-800-4-MY-HOME. If it does, they should just mail you a new one.
10. Ya need to get it calibrated by someone? You can call that same sears back and have them find out where you can get it cal'd or call snap on, they're usually more versed in this. Also there may be stores that specialize in hand tools in your area that can cal it on site.
11. Depending on how often you use your tools. If used often a 35 year old torque wrench ahould have been replaced 20 years ago. You could check by calling sears customer service. I was sponsored by Craftsman years ago. From what i recall and papers from the 70's i just looked at the only tool that had lifetime warranty were solid hand tools, like screw drivers, open end and box wrenches, and sockets, Anything with any movable part, even plyers had a year.